LotsOfZen ships six days a week and the typical shipping time are between 2-3 business days. Every order is backed by a 100% money-back guarantee.
- You may return an item within 30 days of receiving it.
- In order for us to refund your order, the item has to arrive at our fulfillment center within 45 days of the return request. We'd be grateful if your item will be unused and in the same condition that you received it. It must also be in the original packaging.
If you're not satisfied with your order for any reason, contact customer service up to 365 days of receipt and if we can't correct the situation, we'll provide a full refund.